Edge Partners with MyTime to Transform Multi-location Beauty and Aesthetics Businesses

As beauty and aesthetics businesses evolve to meet modern client needs and face a shortage of skilled professionals, Edge is excited to partner with MyTime to offer salon and spa owners a modern experience of employee-driven growth.

Edge today announced a partnership with MyTime, a leading appointment scheduling and business management solution. This new integration empowers beauticians and estheticians as a growth channel for beauty businesses, enhancing team motivation with continuous employee rewards and recognition.

Edge enables MyTime’s customers to attract new clients and convert them into recurring customers for treatments and services. With Edge, beauty businesses can implement continuous employee rewards to generate more online reviews, create engaging service contests, swiftly address client feedback, and more.

• Automate Customer Reviews - Attract more new clients from Google Search and Maps with employee incentives that drive positive customer reviews. Define review mention bonuses for beauticians, and our automated employee tracking does the rest.

• Realtime Team Contests - Foster friendly competition among your team to promote products and services. Automated team contests make setup a breeze and tracking easy with live leaderboards. Enable simple employee contest signup and notifications from the Edge mobile app.

• Customer Feedback Resolution - Handle client feedback discreetly and swiftly with Edge. Enable your management team to receive negative feedback notifications and resolve them with AI-enhanced replies and review responses.

• Lost Customer Retention - Save lost business and boost client loyalty by identifying dissatisfied clients and resolving their beauty service issues with SMS chat. Additionally, track the ROI of saving clients by monitoring their future appointments.

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"MyTime is excited to bring the Edge solution to our valued customers. We know that in the industries we support, service providers are the brand’s frontline. Motivated and rewarded teams deliver exceptional experiences, driving your brand’s growth. Engaged employees lead to delighted customers, fueling sustainable growth and overall business success" says MyTime CMO, Meghan Young. "We see Edge as a fantastic opportunity to ensure service providers feel valued and rewarded for the outstanding work and brand building they contribute."

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With the MyTime and Edge partnership, beauty businesses can continuously reward their service employees and frontline team with incentives designed to boost team motivation and operational excellence.

• Integrated Employee Rewards - Offer employee incentives for service upsells or online review mentions aimed at business growth. Easily set up rewards thresholds and goals with automated reward tracking and distribution via the Edge mobile app.

• Custom Employee Incentives - Set up flexible rewards preferred by your team, such as cash or non-cash (gift cards, time-off, preferred shifts, merchandise) incentives. Enjoy Edge’s automated earnings tracking and manage distribution from a single platform.

• Top Employee Recognition - Recognize and reward your best team members with AI-powered performance insights from online reviews and client feedback.

• Reduce Employee Turnover - Enable rewards that encourage employee loyalty. Identify and reward top beauticians with elite rewards. Set up incentives that reward long-term employees.

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With Edge, beauty businesses bridge a crucial gap between motivating their service team and driving growth with continuous employee rewards.

Motivated employees drive business growth. Get an Edge demo today.

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