Get More Repeat Customers
Leverage Edge's customer engagement and retention tools to ensure your customers return to your store time and time again. Save unhappy or lost customers and track their future spending with the Edge platform.
Leverage Edge's customer engagement and retention tools to ensure your customers return to your store time and time again. Save unhappy or lost customers and track their future spending with the Edge platform.
Unhappy customer had a bad experience? Looking to remedy the situation before negative customer feedback gets out? Edge's customer retention strategies can help.
Our chat feature enables you to have direct SMS conversations with customers. Get to the root of the problem. Find the ideal solution. Turn unhappy guests into satisfied customers.
With Edge, you can do more than rectify customer issues. Our customer retention program provides actionable insights into your team's performance. It even lets you assess how quickly conflicts are being resolved when they arise. Take control of your customer retention rate with our platform.
Edge's customer loyalty program offers incredible opportunities to improve ROI. Addressing consumer concerns enhances customer satisfaction, increasing the chance they'll visit your business in the future.
The Edge platform is more than a customer retention platform. It's a long-term solution to help you boost sales, attract consumers, and build long-lasting relationships at every stage of the customer lifecycle.
It takes 12 positive customer experiences to make up for one negative review. Fail to meet a customer's expectations, and they're likely to spread their frustration via word of mouth. This could lead other current customers to take their business elsewhere. Responding quickly when a customer has a negative experience allows you to defuse the situation before it escalates, improving the chance that your customer will return to your business in the future.
No, there's no limit to the number of SMS campaigns you can run with Edge. We'll support you to provide personalized experiences to your customer base, push new products, advertise upcoming sales, and more.
You'll see the results of our platform from the moment you message your first unhappy customer. Every piece of negative feedback turned into a positive experience helps you turn frustrated consumers into loyal customers. Within three months, you'll have dozens of people returning to your business that may never have done so without Edge's holistic customer relationship solution.
Motivated employees drive business growth, let us show you how.
