Turn every customer visit into growth.
Capture customer feedback, recover unhappy customers, earn authentic reviews, and recognize exceptional employees for the work that grows your business.
Trusted by 5,000+ service brands and 157,000+ frontline employees.
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The visit is only the beginning.
Edge plugs into the systems you already use, reaches every customer after their visit, and turns their feedback into action.
Connect every visit.
Edge links to your POS or scheduling system in minutes.
Capture the post‑visit moment.
Every customer is automatically asked to rate their visit.
Take the right next step.
Recover unhappy customers, earn authentic reviews, and recognize great employees.
Amplify what works.
Use what customers tell you to drive repeat visits at every location.
Everything you need to grow after every visit.
Every customer creates momentum.
Edge turns post-visit feedback into action, connecting customer recovery, authentic reviews, employee recognition, and actionable insights to drive growth across every location.
Customer Feedback & Recovery
Capture feedback while the visit is still fresh, identify unhappy customers, and give your team the opportunity to make things right.
Online Reviews
Turn customer feedback into authentic online reviews and manage reviews and responses across every location.
Employee Recognition & Contests
Connect customer feedback and business results to employees, then recognize great work, reward impact, and motivate teams with contests.
This is what finding your Edge looks like.
Customer conversations captured
Unhappy customers recovered
Authentic reviews generated
Employees recognized
Average rating when an employee is named
Revenue protected
Beauty
Fitness
Wellness
75+ Integrations
Why industry leaders choose us.
The results speak for themselves: stronger loyalty, authentic reviews, engaged employees, increased revenue, and lasting growth.
